Legal & Compliance

The commercial terms governing subscription access to LineUp — billing model, renewal conditions, suspension rights, data ownership, and enterprise obligations.

The terms governing access to and use of the LineUp platform, including acceptable use, billing, data ownership, liability, and termination.

How LineUp collects, processes, and protects personal data — including data controller/processor roles, retention, subprocessors, and your rights.

How billing, cancellations, and refunds are handled — including the Trial Period, monthly vs annual plans, service credits, and how to request a refund.

The DPA governing how LineUp processes personal data on behalf of Tenant organizations, including security measures, breach notification, and data deletion.

How LineUp secures the platform — multi-tenant isolation, RBAC, MFA, encryption, audit logging, and incident response.

LineUp's uptime commitment, maintenance windows, P1–P4 incident response tiers, and incident communication.

How LineUp uses cookies and browser storage — strictly necessary authentication cookies only, no tracking or advertising cookies.