Legal
LineUp is operated by CyberSafeHills & Partners Ltd, Kk 15 Rd, Kigali, Rwanda. The documents below govern your use of the LineUp platform and explain how we handle your data.
How LineUp collects, processes, and protects personal data — including data controller/processor roles, retention, subprocessors, and your rights.
Updated April 20, 2026
The terms governing access to and use of the LineUp platform, including acceptable use, billing, data ownership, liability, and termination.
Updated April 20, 2026
How billing, cancellations, and refunds are handled — including the free pilot, monthly vs annual plans, service credits, and how to request a refund.
Updated April 20, 2026
The DPA governing how LineUp processes personal data on behalf of Tenant organizations, including security measures, breach notification, and data deletion.
Updated April 20, 2026
How LineUp secures the platform — multi-tenant isolation, RBAC, MFA, encryption, audit logging, and incident response.
Updated April 20, 2026
LineUp's operational commitments: 99.9% uptime target, maintenance windows, support response times, and incident communication.
Updated April 20, 2026
For legal and compliance inquiries: legal@cybersafehills.com