Events and retail environments live or die by their ability to process people quickly. LineUp gives event organisers and retail managers a flexible, real-time queue system that scales from a single service desk to dozens of concurrent stations.
THE PROBLEM
These aren't edge cases — they're the everyday reality for most institutions without a structured queue system.
Event check-in or a product launch creates sudden, massive demand that overwhelms staff and creates bottlenecks at entry points.
Ticket collection, merchandise pickup, VIP access, and media accreditation all happening simultaneously with no clear routing between them.
Premium ticket holders wait in the same queue as general admission. The premium experience disappears the moment they arrive.
After the event, organisers can't answer basic questions: how long did check-in take? Which gate was the bottleneck? How could we do it faster?
THE SOLUTION
Purpose-built features that address the specific challenges of your environment — not generic queue software.
Create and configure multiple queues in minutes. Ideal for events where you need to spin up service points quickly on the day.
Separate queues or priority routing for VIP ticket holders, press, sponsors, and special access — fully configurable.
Print QR codes on tickets or display them at entry points. Attendees scan and join from their phones instantly.
Display the current ticket number on any screen. Works with any monitor — no special hardware required.
Upload a guest list in advance. Pre-registered attendees join with a single scan and are matched to their existing record.
Detailed reports on check-in throughput, peak times, average wait times, and staff performance — ready after the event closes.
“We checked in 3,000 delegates in under 2 hours. With the old paper system, that would have taken the entire morning. LineUp paid for itself on the first day.”
Start a free 30-day pilot with full features, dedicated onboarding support, and no commitment required.
All plans include a free 30-day pilot · No hardware required · Up and running in under 1 hour